Privacy Policy

This legal text provides details on how we collect and process your personal data through the use of our website www.carboneraselectricidad.es, including any information you may provide to us through the site when you subscribe to our newsletter or provide your data through the designated form.

By providing us with your data, we inform you that our services are not available to individuals who are legally unable to give consent, so when you submit the forms, you guarantee that you have sufficient capacity to provide consent.

Below we inform you about the data protection policy of: Carboneras de Electricidad, S.L.U

1. Data Controller.

Contact details of the data controller:

Carboneras de Electricidad, S.L.U, with CIF: B04369179 and address at: Plaza del Castillo, nº 3 Ground Floor 04140 Carboneras Almería, and telephone: 950136001.

Company registered in the Commercial Registry of Almería, Folio 156; Volume 574; Sheet AL-15332.

We have a Data Protection Officer, whom you can contact at the email: dpo@electraferre.es

Carboneras de Electricidad, S.L.U is the controller of your data. (Hereinafter referred to as we or our).

2. What data do we collect?

The General Data Protection Regulation defines personal data as any information about an identified or identifiable natural person, that is, any information capable of identifying a person. This does not include anonymous or aggregated data.

Personal data that may be collected directly from the data subject will be treated confidentially and will be incorporated into the corresponding processing activities, owned by Carboneras de Electricidad, S.L.U.

On our website, we may process certain types of personal data, which may include:

• Identity data: name, surname, and NIF/NIE.
• Contact data: email and phone number.
• Marketing and communication data: preferences for receiving marketing communications from us and preferred communication method.

We do not collect any data related to special categories of personal data (such as those revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, trade union membership, or information about health, genetic or biometric data).

If we are legally required to collect personal data or according to the terms of a contract between us and you refuse to provide it, we may be unable to execute the contract or provide the service, and you must inform us in advance.

3. How do we collect your personal data?

The methods we use to collect personal data are:

• Through the form on our website, via our contact emails, by phone or postal mail, when:
  • Requesting information about our services
  • Hiring our services
  • Requesting quotes
  • Subscribing to any of our services or publications

To ensure the quality of our portal, we reserve the right to reject any registration request or to suspend or cancel a previously accepted registration if we consider that it does not meet these requirements or any other law or regulation. If this occurs, we will try to explain the reasons for our decision, but we cannot commit to doing so in all cases.

• Through technology or automated interactions: on our site we may automatically collect technical data about your device, browsing actions, and usage patterns. These data are collected through cookies or similar technologies. For more information, you can consult our cookie policy here.
• Through third parties:
  • Google: analytical or search data. Outside the European Union.

4. Purpose and legitimacy for the use of your data.

The most common uses of your personal data are:

• For the formalization of a contract between Carboneras de Electricidad, S.L.U and you.
• When you give your consent for the processing of your data.
• When we need them to comply with a legal or regulatory obligation.
• When it is necessary for our legitimate interest or that of a third party.

The user may revoke the consent given at any time by sending an email to dpo@electraferre.es or by consulting the exercise of rights section below.

Below is a table showing how we will use your personal data and the legitimacy for its use, as well as the types of personal data we will process. We may process some personal data for additional legal reasons, so if you need details, you can send an email to dpo@electraferre.es

Commercial communications: you will only receive communications if

• You requested information or entered into a contract with us for a product or service.
• You provided your data and accepted the corresponding checkbox in our form.
• Provided you have not expressed your wish to stop receiving such communications.

We obtain your express consent before sending any communication, and you can request at any time that we stop sending communications via the email dpo@electraferre.es

When you choose to stop receiving our communications, your personal data will remain stored as a result of the contract you entered into, in order to comply with legal requirements.

Purpose: we will only use your data for the purposes for which it was collected, unless we reasonably consider that it should be used for another reason, notifying you beforehand so that you are informed of the legal basis for its processing and provided that the purpose is compatible with the original purpose.

5. How long will we keep your data?

They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine any potential liabilities arising from that purpose and the processing of the data. The provisions of the applicable regulations regarding retention periods will apply, as relevant to this processing.

Data of subscribers via email or form: From the moment the user subscribes until they unsubscribe.

6. Minors.

Carboneras de Electricidad, S.L.U does not authorize individuals under 14 years of age to provide their personal data through the means available on this website (completing web forms for service requests, contact, or by sending emails). Therefore, individuals who provide personal data using these means formally declare that they are over 14 years old, and Carboneras de Electricidad, S.L.U is exempt from any liability for non-compliance with this requirement.

If your child is under the age limit and has provided personal information to Carboneras de Electricidad, S.L.U, please contact us to request the exercise of their applicable rights.

In cases where the services offered by Carboneras de Electricidad, S.L.U are intended for children under 14 years of age, measures will be put in place to obtain the authorization of the parents or legal guardians of the minor.

7. Exercise of Data Protection Rights:

How to exercise these rights? Users may send a communication to the registered office of Carboneras de Electricidad, S.L.U or to the email address dpo@electraferre.es, including in both cases a copy of their ID or other similar identification document, to request the exercise of the following rights:

• Access to your personal data: you may ask Carboneras de Electricidad, S.L.U if it is using your personal data.
• To request rectification if the data is incorrect, or to exercise the right to be forgotten regarding your data.
• To request restriction of processing, in which case your data will only be retained by Carboneras de Electricidad, S.L.U for the exercise or defense of claims.
• To object to the processing of your data: Carboneras de Electricidad, S.L.U will process the data as you indicate, unless there are legitimate reasons or for the exercise or defense of potential claims, in which case the data must continue to be processed.
• To data portability: if you want your data to be processed by another entity, Carboneras de Electricidad, S.L.U will provide the portability of your data to the new controller.

You may use the forms provided by the Spanish Data Protection Agency to exercise the above rights: Here

Complaints to the DPO AEPD: if you consider there is an issue with how Carboneras de Electricidad, S.L.U is processing your data, you may direct your complaints first to the Data Protection Officer, who will mediate for the correct resolution of the conflict:

• DPO Email: dpo@electraferre.es
• Address: Plaza del Castillo, núm. 3 04140 Carboneras Almería

If it is not possible to resolve the conflict, you may always approach the corresponding supervisory authority, which in Spain is: Spanish Data Protection Agency.

We will request specific information to help confirm your identity and guarantee your right to access your personal data (or exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to any person not entitled to receive it.

All requests will be resolved within the legal period of one month. However, it may take longer than a month if your request is particularly complex. In this case, we will notify you and keep you updated.

8. Data Sharing: Service Provision.

It is possible that, in the performance of our work, we may require the assistance of third parties, who will only process the data to provide the contracted service, and for whom we have implemented the necessary measures to guarantee your rights:

• Service providers that offer system administration and information technology services.
• Professional advisors including lawyers, auditors, and insurers who provide banking, legal, insurance, and accounting consulting services.

All data processors to whom we transfer your data will respect the security of your personal data and process it in accordance with the GDPR.

We only allow these processors to handle your data for specific purposes and in accordance with our instructions. However, you may request, in compliance with transparency, a list of these companies providing services to us, by emailing: dpo@electraferre.es

9. Data Security.

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed without authorization, altered, or disclosed. In addition, we limit access to your personal data to those employees, contracting agents, and other third parties who have a business need to know such data. They will only process your personal data according to our instructions and will be subject to a confidentiality obligation.

We have implemented procedures to address any suspected breach of your personal data and will notify you and the Supervisory Authority in the event it occurs, as regulated in the GDPR Articles 33 and 34, in the case of a security breach.